At Serantau Muslim, your privacy is of utmost importance to us. We are dedicated to maintaining the
confidentiality of your personal information and using it responsibly. This Privacy Policy explains how
Serantau Muslim collects, uses, stores, and protects the personal information you provide when you
interact with our website, make a donation, or participate in our campaigns.
1. Collection of Personal Information
Serantau Muslim collects personal information directly from you when you voluntarily provide it
through our website. This may include, but is not limited to:
Personal Identification Information: Name, email address, phone number, postal address, and
payment information.
Donation Details: Amount donated, donation frequency, and purpose of donation (e.g., specific
campaigns or general fund).
Other Information: Preferences for communication, feedback, survey responses, and any additional
information you choose to provide.
Additionally, we may collect non-personally identifiable information automatically when you visit our
website, such as your IP address, browser type, access times, and referring website addresses. This
helps us improve user experience and website functionality.
2. Use of Information
The personal information you provide allows us to better serve you, improve our services, and
support our mission to help those in need. Specifically, we use your information to:
- To process your donations or transactions
- To send donation confirmation via email
- To communicate about Serantau Muslim’s current campaigns or programs
- To respond to any inquiries or requests you submit
- To improve website experience by analyze data and enhance the user experience
3. Protection of Information
We take appropriate security measures to protect your personal information from unauthorized
access, alteration, or disclosure. All payment transactions made through our website are protected
by the latest security protocols.
4. Disclosure to Third Parties
We do not sell, trade, or transfer your personal information to third parties without your consent,
except in the following cases:
As required by law: To process transactions through third-party payment providers
5. Cookies
Our website may use cookies to enhance the user experience by storing information such as
language preferences or login details. You can choose to disable cookies in your browser settings, but
this may affect website functionality.
6. Your Data Rights
You have the right to:
- Access and correct your personal information
- Request the deletion of your personal information from our database, subject to certain
conditions
7. Changes to the Privacy Policy
Serantau Muslim reserves the right to modify this Privacy Policy at any time. Any changes will be
posted on our website, and we encourage you to review this policy periodically.
For any concerns or questions, please reach out to us at [email protected] or call
+603-8408 1789